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| Emotional and Social Intelligence Leadership Competencies |
Emotional Intelligence, a different way of being smart, is a key to high performance at all levels, particularly for outstanding leadership.Emotional Intelligence is the capacity to recognize our own feelings and those of others, and to manage emotions effectively in ourselves and our relationships. It is about much more than just having empathy or being “sensitive” –Emotional and social competencies are each a learned capacity, based on Emotional Intelligence, which contributes to effective performance at work – and often greater satisfaction in life as well.
There are four parts, or domains, in the Emotional and Social Intelligence Model of Professor Daniel Goleman:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management
Within each of these four domains nest learned competencies based on the underlying ability that make people outstanding performers in the workplace. These are skills that can be developed, just as you can improve upon anything that you practice regularly. Richard Boyatzis, a business professor at Case Western Reserve University, and Daniel Goleman analyzed the range of competencies that companies identified in their outstanding leaders. They distilled them down to twelve generic competencies that embody the core of distinguishing abilities of leaders in organizations across a broad spectrum of industries.
The twelve competencies and their brief definitions are below.
Self-Awareness
- Emotional Self-Awareness: The ability to understand our own emotions and their effects on our performance.
- Emotional Self-Control: The ability to keep disruptive emotions and impulses in check and maintain our effectiveness under stressful
or hostile conditions.
- Achievement Orientation: Striving to meet or exceed a standard of excellence; looking for ways to do things better, set challenging goals and take calculated risks. Positive Outlook: The ability to see the positive in people, situations, and events and persistence in pursuing goals despite obstacles and setbacks.
- Adaptability: Flexibility in handling change, juggling multiple demands, and adapting our ideas or approaches.
- Empathy: The ability to sense others’ feelings and perspectives, taking an active interest in their concerns and picking up cues about what others feel and think.
- Organizational Awareness: The ability to read a group’s emotional currents and power relationships, identifying influencers, networks, and organizational dynamics.
Relationship Management
- Influence: The ability to have a positive impact on others, persuading or convincing others in order to gain their support.
- Coach and Mentor: The ability to foster the long-term learning or development of others by giving feedback, guidance, and support.
- Conflict Management: The ability to help others through emotional or tense situations, tactfully bringing disagreements into the open and finding solutions all can endorse. Inspirational Leadership: The ability to inspire and guide individuals and groups towards a meaningful vision of excellence, and to bring out the best in others.
- Teamwork: The ability to work with others towards a shared goal; participating actively, sharing responsibility and rewards, and contributing to the capability of the team.
Based on their findings, Goleman and Boyatzis developed a 360-degree rating instrument called the Emotional and Social Competency Inventory (ESCI). A 360-degree assessment instrument has leaders rate themselves, and also be rated by the people whom they trust and whose opinions they value. This gives the fullest picture, combining a self-assessment with the same evaluations by other people.
For more www.planetinteractive.com.cy/blog .Also the above and many more will be presented during the seminar, organized by Planet Interactive Consultants,on 12 July 2017, with the title: "Entrepreneurial Leadership and Innovation"
The Author: George Demetriades
About:
CEO/Certified Management & Marketing Consultant/Trainer/Personal Development &Leadership Coach
Profession: University Visiting Lecturer- CEO Planet Interactive Ltd- ( A Management and Training Consultants Establishment ) EXPERIENCE More than thirty years of extensive experience in Education and Business Practice. Areas of experience include Strategic Marketing ,Preparation of Business Plans,Project Management, Hr Development . Teaching emphasis on Strategic Marketing and Management HIGHLIGHTS OF
QUALIFICATIONS
• Participation, as a member of the Board of Directors, of several Government and Semi Government Organizations, ie Cyprus State Fair Authority, Labour Disputes Court ,Federation of Cyprus Industries etc.
•Exemplary interpersonal, communication and analytical skills.
•Extensive experience regarding the Culture and Business Environment of Greece , the Middle East and Gulf Countries.
EDUCATION -ACCREDITATIONS
Postgratuate Studies in Business Adninistration Leeds Polytechnic-UK Bachelor of Arts (BA), National and Kapodistrian University of Athens Economics & Legal Studies Fellow of the British Institute of Management (FBIM) Accredited Management Consultant in Industrial Management and Strategic Marketing, of the Cyprus Institute of Technology Accredited Consultant of the Human Resource Development Authority Member of the Institute of Certified Management Consultants(CMC)
TEACHING EXPERIENCE
Teaching and facilitating Industrial Management and Business: Teaching Marketing ,Business Management and Consumer Behaviour CONSULTING EXPERIENCE 2000-Today GM Planet Interactive -A Management ,Marketing and Training Consultants Ltd Planet Interactive is a Leading Cyprus Establishment in the field of Management,Marketing and Training. PARTICIPATION IN BOARDS 1990-1994 Μember of the Board of Cyprus Industries Federation
1988-1993 Member of the Board of Directors of the Cyprus State Fair /Authority 1988-1990 Member of the Labour Disputes Court
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