 |
| An Introduction to Total Quality Management |
TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.
Benefits:
- Improved Quality
- Employee Participation
- Team Work
- Internal & External Customer Satisfaction
- Productivity, Communication
- Profitability & Market Share
Download also:
Post a Comment